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Remote support
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#	Item
561	Customer Case Study Web Meetings Help Manufacturer Transform Customer Support Heidelberger Druckmaschinen AG uses web-based tools to resolve 90 percent of technical support requests remotely. Add to Reading List Source URL: www.webex.com Language: English - Date: 2014-07-23 02:00:31 Computer-mediated communication Technology Help desk Web conferencing Remote administration software WebEx Cisco Systems Customer support Technical support Marketing Customer experience management Videotelephony
562	Client Support Services Maintenance and Support Guide Page 2 of 8 Meeting Client Needs Add to Reading List Source URL: www.globalscape.com Language: English - Date: 2014-08-14 11:27:54 Remote desktop Technical support Management Business GlobalSCAPE Customer experience management Help desk
563	Tips for Securing Public and Unmanaged Apple Machines: Information Security is recommending the following steps for public and unmanaged Apple machines: Enabling Firmware protection (http://support.apple.com/kb/HT1352) Add to Reading List Source URL: www.upenn.edu Language: English - Date: 2011-12-23 13:46:24 Remote administration software System administration Steve Jobs Mac OS X Apple Remote Desktop Remote desktop Secure Shell Mac OS X Snow Leopard Remote administration Computing Computer hardware Computer architecture
564	Land Cover Background From the GCOS “Implementation Plan for the Global Observing System for Climate in Support of the UNFCCC”, 2004: Historical Datasets A further area where historical data could be useful is in th Add to Reading List Source URL: www.fao.org Language: English - Date: 2007-04-24 03:27:09 Remote sensing European Space Agency Cartography Photosynthesis Hydrology Global Monitoring for Environment and Security Satellite imagery Landsat 7 AATSR Earth Spacecraft Spaceflight
565	ESRI Product Life Cycle Support Policy Add to Reading List Source URL: downloads2.esri.com Language: English - Date: 2014-03-28 17:09:07 Information technology management Software Esri Redlands California Remote sensing Product management ArcGIS Software release life cycle Product lifecycle management GIS software Technology Cartography
566	Datasheet Designed to support today’s dynamic business network, ESET Endpoint Antivirus with ESET Remote Administrator enables you to focus on running your business, not your antivirus. ESET Endpoint Antivirus, powered Add to Reading List Source URL: static3.esetstatic.com Language: English - Date: 2012-05-29 12:02:35 Computing ESET NOD32 Microsoft Windows ESET Windows NT Windows Server Windows XP Windows Remote administration Software System software Antivirus software
567	The Group on Earth Observations and its Global Earth Observation System of Systems SCIENTIFIC DATA MANAGEMENT (SDM) FOR GOVERNMENT AGENCIES: WORKSHOP TO IMPROVE SDM CO-SPONSORED BY CENDI, IWGDD, AND EPA Add to Reading List Source URL: cendi.dtic.mil Language: English Geography Earth observation Decision support system Planetary science Earth IEEE Committee on Earth Observation GOOS Remote sensing Global Earth Observation System of Systems Group on Earth Observations
568	Powerpoint Templates Utilization of satellite remote sensing data for national forest cover change monitoring to support REDD+ MRV system in Indonesia Add to Reading List Source URL: www.unoosa.org Language: English - Date: 2013-09-13 11:20:46 Climatology Carbon finance Climate change policy Emissions reduction Reforestation Reducing Emissions from Deforestation and Forest Degradation Microsoft PowerPoint Deforestation Bali Road Map Environment Forestry Earth
569	Student FAQ — i>clicker at Trent If you have a technical question and do not find your answer here, please contact technical support at [removed] or[removed]What is i>clicker? i>clicker is the brand na Add to Reading List Source URL: www.trentu.ca Language: English - Date: 2013-08-21 12:49:04 Remote control ITunes Remote Electronic engineering Clicker training Technology Clicker Wireless
570	Cisco WebEx Support Center Remote Access Sell Sheet “ WebEx Remote Access improves our customer satisfaction because we can get in and fix things rapidly. We can be Add to Reading List Source URL: www.webex.com Language: English - Date: 2014-07-23 01:59:18 Remote desktop Computer-mediated communication Electronics Web conferencing WebEx Computer networking Cisco Systems Remote desktop software Remote computer Remote administration software Computing Videotelephony

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